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Terms of Service

Last updated: January 15, 2025

1. Agreement to Terms

By accessing or using CTF-HUB ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including but not limited to registered users, organization administrators, event organizers, and participants.

2. Description of Service

CTF-HUB provides a comprehensive platform for creating, managing, and hosting cybersecurity Capture The Flag (CTF) events. Our Service includes:

  • Challenge creation and management tools
  • Event organization and scheduling capabilities
  • Team formation and management features
  • Real-time scoring and leaderboards
  • Analytics and reporting tools
  • User management and role-based access control
  • API access for advanced integrations (on select plans)

3. Account Registration

3.1 Account Creation

To use certain features of the Service, you must register for an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and accept all risks of unauthorized access
  • Notify us immediately if you discover or suspect any security breaches
  • Take responsibility for all activities that occur under your account

3.2 Organization Accounts

If you register on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. The organization will be responsible for all activities under its account.

3.3 User Roles

CTF-HUB supports multiple user roles with different permissions:

  • Organization Administrator: Full control over the organization's account and subscription
  • Admin Users: Can manage events, users, and settings within plan limits
  • Content Creators: Can create and manage challenges (on applicable plans)
  • Organizers: Can manage specific events and participants
  • Participants: Can join events and solve challenges

4. Subscription Plans and Billing

4.1 Subscription Tiers

CTF-HUB offers multiple subscription tiers with different features and limits. By selecting a paid plan, you agree to pay the applicable fees for that plan.

4.2 Billing

Subscription fees are billed in advance on a monthly or annual basis. You authorize us to charge your payment method on a recurring basis for your selected plan.

4.3 Plan Changes

You may upgrade or downgrade your plan at any time. Changes will take effect at the next billing cycle. Downgrades may result in loss of access to certain features or data if they exceed the limits of the new plan.

4.4 Free Plan

The free plan is provided "as is" without any guarantees of availability or support. We reserve the right to modify or discontinue the free plan at any time.

5. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit malicious code, viruses, or harmful software
  • Attempt to gain unauthorized access to any systems or networks
  • Harass, abuse, or harm other users
  • Engage in any activity that disrupts or interferes with the Service
  • Use the Service for any illegal hacking activities
  • Share or distribute solutions to active challenges without authorization
  • Create content that promotes violence, discrimination, or illegal activities

6. Content and Intellectual Property

6.1 Your Content

You retain ownership of all content you create and upload to the Service ("Your Content"). By uploading content, you grant CTF-HUB a worldwide, non-exclusive, royalty-free license to use, store, display, and distribute Your Content solely for the purpose of providing the Service.

6.2 CTF-HUB Content

The Service, including its original content, features, and functionality, is owned by CTF-HUB and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.3 Challenge Content

Challenge creators are responsible for ensuring they have the right to use any content in their challenges. CTF-HUB is not liable for any copyright infringement in user-created challenges.

7. Data Privacy and Security

7.1 Data Collection

We collect and process data as described in our Privacy Policy. By using the Service, you consent to such processing and warrant that all data provided is accurate.

7.2 Data Security

We implement reasonable security measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7.3 Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Data retention periods may vary based on your subscription plan.

8. Service Availability and Support

8.1 Uptime

While we strive for high availability, we do not guarantee uninterrupted access to the Service. Scheduled maintenance will be communicated in advance when possible.

8.2 Support

Support levels vary by subscription plan:

  • Free: Community support only
  • Starter: Email support with 48-hour response time
  • Professional: Priority email support with 24-hour response time
  • Business: Priority support with 12-hour response time
  • Enterprise: Dedicated support with custom SLA

9. API Usage

API access is available on Professional plans and above. API usage is subject to rate limits and must comply with our API documentation. Excessive API usage may result in temporary or permanent suspension of API access.

10. Termination

10.1 Termination by You

You may terminate your account at any time through your account settings. Termination will take effect at the end of your current billing period.

10.2 Termination by CTF-HUB

We may terminate or suspend your account immediately, without prior notice, if:

  • You breach these Terms
  • You fail to pay applicable fees
  • We are required to do so by law
  • We discontinue the Service

10.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may delete your data after 30 days following termination, except where retention is required by law.

11. Disclaimers and Limitations of Liability

11.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CTF-HUB SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

11.3 Indemnification

You agree to indemnify and hold harmless CTF-HUB from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of competent jurisdiction.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

14. Contact Information

If you have questions about these Terms, please contact us at:

Email: legal@ctf-hub.com
Address: CTF-HUB, Inc.
Tzvi Tadmor 3, Holon, Israel